At the end of 2016, Engineers from LES Info went to Kenya for implementing maintenance of equipment during warranty period according to commitment. On December 21st, the end user, Kenya East African School of Aviation, sent a letter of thanks to the LES Info for the successful completion of this work and ensured the stable operation of the equipment in the new semester
Under the circumstance of unexpected technical situation and increased training needs of the user site, the engineer team actively cooperated with the owner by virtue of its excellent technical strength, not only successfully solved the problem, but also actively publicize new technical concepts to users and create opportunities for the second phase of the project.
During the system maintenance, the study team of international students from Uganda and Botswana also visited EASA and tried the simulation and training system, and expressed great interest in the perfect functions and good results.
Customer satisfaction is the driving force for LES Info to move forward. As a model project of LES Info in Africa, this project has played a good publicity effect. The project team will continue to adhere to the concept of "customer first" to escort the project.